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City, County receive awards for streamlining permitting processes PDF Print E-mail

John Sampson (left), president and CEO of the Northeast Indiana Regional Partnership, presents permitting excellence awards to members of the City of Huntington Community Development and Redevelopment Department including (from left) Director Bryn Keplinger, Miranda Snelling and Shad Paul, along with Mayor Brooks Fetters (right). Photo provided.
Both the Huntington County Department of Community Development and the City of Huntington Community Development and Redevelopment Department have been recognized for their work to streamline business permitting.

The awards were presented April 19 in Fort Wayne at a reception hosted by the Northeast Indiana Regional Partnership and the HPG Network.

The two local departments are members of the 11-county Permitting Excellence Coalition, which is dedicated to streamline permitting processes across the region. An efficient permitting process gives northeast Indiana a competitive advantage in attracting new businesses and encouraging growth at existing businesses, the coalition says.

During 2016, the third year for the coalition, the focus was on tracking performance data, use of a standardized customer feedback survey and regular input from high volume customers.

Originally published by Huntington County Tab

 
Survey seeks feedback from permit applicants PDF Print E-mail

By: Linda Lipp This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Sept 16, 2016 - Fourteen local government bodies in northeast Indiana are participating in effort, spearheaded by the Northeast Indiana Regional Partnership to streamline and improve the permitting process for non-residential permit applicants.

The Permitting Excellence Coalition began seeking input from permit applicants in a few of the jurisdictions in fall 2015, and has begun using that information to improve the permitting process, said Ryan Chasey, president of the HPG Network, which is coordinating the effort.

Read more... [Survey seeks feedback from permit applicants]
 
Permit Applicants Asked to Complete Customer Service Survey PDF Print E-mail

ANGOLA, IN (September 2, 2016)  The Permitting Excellence Coalition (PEC), a group comprised of 14 local governments and led by the Northeast Indiana Regional Partnership’s Vision 2020 initiative to streamline regional permitting processes, is asking non-residential permit applicants to complete a 16-question customer survey to provide input on the process.  

Survey questions are about customer service, responsiveness, timeliness and availability of information.  The survey is designed to provide local government leaders with customer feedback they can use to make process improvements.

Read more... [Permit Applicants Asked to Complete Customer Service Survey]
 
Permitting Excellence Coalition honored for work on streamlining business permitting PDF Print E-mail

FORT WAYNE, Ind. – The jurisdictions participating in Northeast Indiana's Permitting Excellence Coalition (PEC) were honored at a Permitting Recognition Reception Wednesday, April 19 hosted by the Northeast Indiana Regional Partnership and the HPG Network.

Participating jurisdictions in the Permitting Excellence Coalition include:

  • Allen County / City of Fort Wayne
  • City of Angola
  • City of Auburn
  • City of Decatur
  • DeKalb County
  • Huntington County
  • City of Huntington
  • LaGrange County
  • City of New Haven
  • Town of North Manchester
  • Rome City
  • City of Wabash
  • Wells County
  • Whitley County / City of Columbia City
Read more... [Permitting Excellence Coalition honored for work on streamlining business permitting]
 
Ossian has high performance plans for its future PDF Print E-mail

By: Glen Werling

Ossian is looking to the future and using a park to put its plans into drive.

Members of Ossian Revitalization and the Ossian Town Council teamed to hire HPG Network, a Fort Wayne consulting group, to study how to make Ossian a better place to work and live. The committee and the town agreed to pay HPGN $44,500. That includes $10,000 of the town's County Economic Development Income Tax funds and $33,500 of funds raised privately by Revitalization.

Read more... [Ossian has high performance plans for its future]
 
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